1. Tenancy Agreement

• 1.1. All tenants must sign a tenancy agreement before moving into the property.
• 1.2. The agreement outlines the rights and responsibilities of both tenant and landlord.
• 1.3. Any additional clauses or modifications must be agreed upon in writing.

2. Rent and Payments

• 2.1. Rent is due on the date specified in the tenancy agreement, typically monthly in advance.
• 2.2. Payment must be made by standing order or another approved method.
• 2.3. Late payments may incur fees and be reported to credit referencing agencies.

3. Deposit

• 3.1. A security deposit is required prior to move-in.
• 3.2. The deposit is protected in a government-approved Tenancy Deposit Scheme.
• 3.3. Deductions may be made for unpaid rent, damages, or breaches of the tenancy.

4. Maintenance and Repairs

• 4.1. Tenants are responsible for keeping the property clean and reporting repairs promptly.
• 4.2. Landlords are responsible for structural repairs, heating, plumbing, and essential services.
• 4.3. Emergency repairs must be reported immediately.

5. Property Use

• 5.1. The property must only be used for residential purposes.
• 5.2. Subletting or taking in lodgers is not allowed without written permission.
• 5.3. Tenants must not cause a nuisance to neighbours or engage in illegal activity.

6. Inspections and Access

• 6.1. The landlord or agent may access the property with at least 24 hours’ notice for inspections or repairs.
• 6.2. In emergencies, access may be made without notice.

7. Termination

• 7.1. Either party may terminate the tenancy according to the terms set in the agreement.
• 7.2. Tenants must give notice in writing and leave the property in good condition.
• 7.3. An end-of-tenancy inspection will be carried out before deposit return.

8. Data Protection

• 8.1. We comply with UK GDPR and Data Protection Act 2018.
• 8.2. Your personal data is used only for tenancy purposes and not shared without consent unless legally required.

9. Complaints

• 9.1. Tenants may raise complaints via email at info@garrisonpropertyservices.co.uk
• 9.2. We aim to respond within 10 working days.

Contact Us

Garrison Property Services

63 Haslucks Green Road, Shirley, B90 2ED

Email: info@garrisonpropertyservices.co.uk

Phone: 07907 656988

Website: www.garrisonpropertyservices.co.uk